If you believe you should be seeing BiblioBoard Library without having to log in, don't worry. We can help.
(1) Be sure you're not on a cellular network. Using wi-fi will be the best way to recognize your IP range.
If that isn't your problem:
(2) Visit library.biblioboard.com/diagnostics to see where we believe you are located.
The "Region" section will show us the state or province with which your IP is currently associated.
(3) Email a screenshot or the information on your diagnostics page to firstname.lastname@example.org
(You can also contact support by clicking on the "Contact Support" link to the right, just under the search bar.)
We'll contact you with information on next steps; you'll be exploring in no time!
Thank you for your patience!